Bell says some users hit with smartphone glitch that turned their clocks back

Canadians with a Bell phone woke up to a surprise and likely a little late thanks to a clock error from the company, according to the telecom giant.

According to reports, some users had their clocks automatically roll back an hour to reflect Daylight Savings which takes place on Nov. 7.

The company sent out a tweet acknowledging the error.

“Some clients may have experienced an incorrect time change on their phone this morning. Our teams are investigating the situation in order to resolve the issue as quickly as possible. We apologize for the inconvenience,” they wrote in a tweet.

Some clients may have experienced an incorrect time change on their phone this morning. Our teams are investigating the situation in order to resolve the issue as quickly as possible. We apologize for the inconvenience.

— Bell Support (@Bell_Support) November 1, 2021

Bell said the issue is now resolved and users who are not getting the correct time will either need to restart their phone, go on airplane mode or go in their settings and adjust their time zone accordingly.

Some users had a moment of brevity with the incidental time change.

Hey heads up – all our phones (Apple) are back an hour for some reason.

If you have an iPhone, it might mean your alarm goes off an hour late. It's 5:44am where I am… my phone is reading 4:44

— Adam Wylde (@AdamWylde) November 1, 2021

Thankful for the early wake up today as my phone seems to think #DaylightSavingTime has come early.

— Sam Hachey (@samhachey) November 1, 2021

Global News has reached out to Bell Canada for comment on the error and how it occurred. Some users have mentioned they experienced similar errors on their Telus phones, too. Global News has reached out to Telus for comment.

by Global News